Privacy Policy

Last updated: March 24, 2025

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Firehose Exterior Cleaning & Services, LLC. Country refers to Illinois, United States. Service refers to the Website, accessible from https://firehoseexteriorservices.com/. Cookies are small files placed on Your device by a website. Device means any device that can access the Service. Personal Data is any information that relates to an identified or identifiable individual. Usage Data refers to data collected automatically through use of the Service. You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data: While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to: email address, first and last name, phone number, address/state/province/ZIP/city, and Usage Data.

Usage Data is collected automatically when using the Service, and may include Your device's IP address, browser type and version, the pages You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information, including Necessary/Essential Cookies, Cookies Policy/Notice Acceptance Cookies, and Functionality Cookies. You can instruct Your browser to refuse Cookies, though some parts of the Service may not function properly without them.

Use of Your Personal Data

The Company may use Personal Data to provide and maintain the Service, manage Your account, perform contracts You've entered into with Us, contact You about updates or informative communications, provide You with news and offers unless You've opted out, manage Your requests, evaluate business transfers, and for other purposes such as data analysis and improving the Service.

We may share Your personal information with service providers, in connection with business transfers, with affiliates, with business partners, with other users in public areas of the Service, and with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period, except where needed for security or functionality purposes.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and any other locations where processing parties are based, which may be outside Your state, province, country, or governmental jurisdiction. The Company takes reasonable steps to ensure Your data is treated securely in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data We have collected about You. You may contact Us at any time to request access to, correct, or delete Your personal information, though We may need to retain certain information where We have a legal obligation to do so.

Disclosure of Your Personal Data

Business Transactions: If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred, and We will provide notice before it becomes subject to a different Privacy Policy.

Law Enforcement and Other Legal Requirements: The Company may disclose Your Personal Data if required by law or in response to valid requests by public authorities, or in the good-faith belief that disclosure is necessary to comply with a legal obligation, protect the Company's rights or property, investigate wrongdoing, protect user or public safety, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children's Privacy

Our Service does not address anyone under the age of 13, and We do not knowingly collect personally identifiable information from anyone under 13. If We become aware that We have collected such data without parental consent, We take steps to remove it from Our servers.

Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit, as We have no control over and assume no responsibility for third-party content or practices.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the "Last updated" date above. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, You can contact us by email at firehoseexteriorservices@gmail.com, by visiting our Contact page, or by phone at (872) 216-2332.